Infisign User Onboarding

This guide explains how to get started with the Infisign application.


Mobile & System Wallet Installation

The current release is using the production environment. Hence, we recommend that you install via App Store, Play Store , Microsoft Store & Mac App Store links.

App Store Application: To download your Infisign Wallet Mobile App for iOS. Please use the link .

Play Store Application: To download your Infisign Wallet Mobile App for Android, Please use the link .

Microsoft Store Application: To download your Infisign System Wallet App for Windows, Please use the link .

Mac App Store Application: To download your Infisign System Wallet for Mac OS. Please use the link .

Account Setup and Onboarding

The account setup instruction for getting onboarded into the Infisign application will be received on an email. It is important to note that you need to get yourself onboarded into the Infisign Wallet to be able to access the web application. 

Mobile


Your Infisign Identity Wallet is “Invite Only”, you should receive an invite from your organization to be able to use your application.

There are two main steps before completing your onboarding on your Infisign Wallet

Step 1: Select the appropriate environment. Choose 'staging' for staging and 'production' for production.

Step 2: Click on Get Started Now.

Step 3: Enter the organization name and registered email ID. You should have received an email with an invite code and organization name.


Step 4: After verification, enter your name and email ID. These fields may be prefilled.

Step 5: Enter the OTP sent to your email.

Step 6: Set up a secure PIN and biometric authentication. This could be a quick face scan or touch ID, depending on your device.

Step 7: Click on Continue to activate your account. You'll receive an email once your account is verified.

Step 8: Click on Login.

Step 9: Enter your organization name and email. You'll be prompted to enter your MPIN.

Step 10: Enter the MPIN you registered. Accept the terms and conditions.


Step 11: Note down the transaction phrase. You'll need this to reset your wallet or when using a new mobile device.

Step 12: Once all the steps are complete Automatic Organization Connection will be Established

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